Dock Financial S.A. (Luxembourg) is an electronic money institution authorized and regulated by the Commission de Surveillance du Secteur Financier. Dock Financial is focused on issuing payment cards. The company offers corporate e-wallets, payment cards to companies. Dock Financial S.A. is doing business as Crosscard.
TheBanks.eu has developed a proprietary methodology to assign ratings to payment institutions based on their operating environment, company background, business model, market niche, product range, transparency, customer support and customer sentiment. According to the methodology, Dock Financial S.A. is assigned the overall rating 2.81 (average) which is explained in details below.
Operating Environment
Very Friendly
(4.30)
Product Range
Focused
(2.29)
Market Niche
Narrow
(2.48)
Company Background
Poor
(2.55)
Customer Support
Average
(2.67)
Customer Sentiment
Poor
(1.89)
Transparency
Low
(2.53)
Overall Rating
Average
(2.81)
TheBanks.eu has also identified the following pros and cons of the company:
Pros
n/a
Cons
Poor customer sentiment Focused product range Narrow market niche Low transparency Poor company background
Crosscard Wallet
Expense management platform for business
Currency
EUR
Payment Cards
physical virtual
Customer Type
business
Account Access
web application mobile application
Currency
Crosscard Wallet is a single-currency account, allowing the account holder to have funds in EUR only.
EUR (Euro)
Payment Cards
Payment cards can be ordered together with Crosscard Wallet. Both virtual and plastic cards are available.
Crosscard Wallet Features
Manage expenses and company cards centrally Create as many company cards as you like for your employees Control all company card expenses in real time
Secure central management of online payments Send funds in real-time
issuance of electronic money placing cash to a payment account withdrawing cash from a payment account execution of payment transactions on a payment account (not covered by a credit line) execution of payment transactions on a payment account (using a credit line) issuing payment instruments or acquiring payment transactions money remittance account information services payment initiation services
Dock Financial S.A. is authorized by the Commission de Surveillance du Secteur Financier as a e-money institution (reference number W00000011) for issuing payment instruments or acquiring payment transactions; the authorization was granted on 27 March 2019.
Funds Safeguarding
Yes
Deposit Guarantee
No
Dock Financial S.A. is not a bank, it can't collect deposits from public or loan out its clients’ money. Hence, it does not have to participate in deposit guarantee schemes. However, Dock Financial is required to safeguard its customers’ money.
EEA Passport
Yes
Due to EEA passport rules Dock Financial S.A., can conduct its activities in any of the 30 EEA member states.
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