Sibilla Solutions Ltd is an electronic money institution focused on serving individuals in the European Economic Area. Sibilla Solutions provides digital (e-wallet) accounts with virtual and plastic cards linked to the account as well as instant and secure money transfers. Sibilla Solutions also offers tailor-made solutions to businesses to meet their specific needs. Sibilla Solutions is doing business as Profee.
TheBanks.eu has developed a proprietary methodology to assign ratings to payment institutions based on their operating environment, company background, business model, market niche, product range, transparency, customer support and customer sentiment. According to the methodology, Sibilla Solutions Ltd is assigned the overall rating 3.72 (good) which is explained in details below.
Operating Environment
Very Friendly
(4.26)
Product Range
Focused
(2.29)
Market Niche
Average
(3.05)
Company Background
Poor
(2.57)
Customer Support
Excellent
(4.56)
Customer Sentiment
Excellent
(4.49)
Transparency
High
(3.57)
Overall Rating
Good
(3.72)
TheBanks.eu has also identified the following pros and cons of the company:
Pros
Excellent customer support Excellent customer sentiment High transparency
Profee cards are prepaid cards, rather than debit cards.
Debit vs Prepaid Cards.Debit cards do not have a separate balance and are connected to an account ore-wallet. Such cards are loaded automatically when the account/e-wallet is being topped up.Prepaid cards have a separate balance from an account or e-wallet.These cards have to be loaded manually, usually from the account/e-wallet.
Profee cards are issued as both physical (plastic) and virtual cards; plastic cards are delivered to the customer's address.
Currency
Profee Visa Card is a single currency card, it can be issued in EUR only.
EUR (Euro)
Card Loading
Your Profee Prepaid Physical Visa card can be topped up from your Profee account (Euro Subaccount).
Sibilla Solutions offers money transfers between more than 40 countries in more than 25 currencies. Money can be sent from Visa, MasterCard, bank accounts and received to Visa, MasterCard, MIR, bank accounts (within SEPA). Card-to-card transfers made with Profee are usually completed within few minutes, card-to-bank account transfers might take several days.
•Transfer Fees The fee applied to a particular Profee money transfer depends on a few conditions:
currency pair;
countries from/to the funds are sent;
means used to deliver the funds.
Current maximum transaction fee irrespective of transaction amount is 1,00 EUR/GBP. •Exchange Rate Profee may apply some currency exchange markup. The final currency exchange rate will be indicated on the confirmation page prior to executing the transaction.
Transfer Speed
In general, the average time for card-to-card money transfer is 2 minutes. In rare cases money transfer might take up to 24 hours to be completed. Transfers from card to a bank account are usually completed in several days.
Sending Countries
Profee allows to send money from all the European Economic Area (EEA) countries.
Receiving Countries
Profee allows to send money to 45+ countries, including all the EEA countries, Armenia, Azerbaijan, Georgia, Ukraine, Kazakhstan, Moldova, Russia, Israel and several other countries.
Sending Methods
•Payment Cards Profee accepts Visa and Mastercard issued by any European Economic Area country and the United Kingdom. •Bank Accounts Profee supports sending from bank accounts in specific banks in Austria, Belgium, Estonia, Finland, France, Germany, Greece, Latvia, Lithuania, Netherlands, Portugal, Spain.
Receiving Methods
•Payment Cards Profee allows to send funds to Visa, Mastercard, MIR (where applicable) cards issued by any bank in the destination country. •Bank Accounts Profee supports sending funds to bank accounts within SEPA only, meaning that the recipient’s bank will have to be a SEPA participant.
Advantages
Low commission independent of the transaction amount Instant card to card transfers – average delivery time is 2 minutes Sender creates Profee e-wallet account and gets access to other Profee e-wallet functionality
Disadvantages
Available mainly in Europe
How Sibilla Solutions Transfers Work
1.
Register an account or login Login or register at Profee website or download Profee app from Google Play or App Store and complete with registration via the app.
2.
Enter amount and currencies Enter the amount you want to send or receive and indicate the currencies on the payment calculator. Applied exchange rate and commission will be shown. Click Send.
3.
Provide sender’s and receiver’s details Provide sender’s and recipient’s card/bank account details and confirm the transfer with an SMS code that will be sent to the mobile used for registration.
4.
Transfer Completed Receipt of completed transfer will be sent to the emailaddress provided at registration and available in transaction historyin your e-wallet account.
issuance of electronic money placing cash to a payment account withdrawing cash from a payment account execution of payment transactions on a payment account (not covered by a credit line) execution of payment transactions on a payment account (using a credit line) issuing payment instruments or acquiring payment transactions money remittance account information services payment initiation services
Sibilla Solutions Ltd is authorized by the Central Bank of Cyprus as a e-money institution (license number 115.1.3.16/2018) for issuance of electronic money, distribution and redemption of electronic money, execution of payment transactions on a payment account (not covered by a credit line); the authorization was granted on 3 July 2018.
Funds Safeguarding
Yes
Deposit Guarantee
No
Sibilla Solutions Ltd is not a bank, it can't collect deposits from public or loan out its clients’ money. Hence, it does not have to participate in deposit guarantee schemes. However, Sibilla Solutions is required to safeguard its customers’ money.
EEA Passport
Yes
Due to EEA passport rules Sibilla Solutions Ltd, can conduct its activities in any of the 30 EEA member states.
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